Streamlined Communication | Efficient Scheduling | Improved Service

Advanced Real-time Console (ARC) is our custom-built online project management tool that lets you view and manage the status of projects in real-time, provides you with custom reports and ensures the most qualified technicians arrive prepared with the right tools. ARC makes your job easier and ensures projects are completed on time and on budget.

The APS Software Development Team designed ARC to specifically address your needs. With ARC, we can effectively communicate each phase of your technology project, minimizing administrative costs and optimizing efficiency.

ARC removes 95% of the administrative work.

You’ll be notified immediately when your request is received, your technician is scheduled, your tech is on-site, your tech leaves the site and the project is closed. Included in your closure report will be project summaries, photographs of the work done at your site and the option to rate your technician and support team.

• View and submit service and MAC requests online 24/7/365
• Online interactive scheduling
• Increased rapid response times
• Digital pictures of completed work
• Get detailed closure reports
• Customized reporting

ARC is a free web-based service management tool for Advanced Project Solutions customers.
Request a free ARC demonstration to see how it works!